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Categories

1. Sales & Customer Success Awards section:

2. Customer Service & Contact Center Awards section:

3. New Products & Services, Upgrades, Solutions, and Innovations Awards section:

4. Sales and Service Enablement-Training, Consulting, and Outsourcing Awards section:

How To Prepare Your Answers
1. Sales Awards section
 

Why enter? This section honors sales professionals in organizations of all types, sizes and every industry from around the world. Sales professionals work hard. Nominate them for recognition as awards are important in their career’s timeline. Sales people are persistent, enthusiastic, and take responsibility for their results.

Who Should Enter? Nominate your company's Sales professionals from any city, country, or worldwide.

Eligibility Requirements: Sales professionals at any level.

Prepare Your Answers For the following Qs:

Choose a category from below in which you are nominating a sales individual:

  • Sales Leadership of the Year
  • Worldwide Sales Executive of the Year
  • National Sales Executive of the Year
  • Regional Sales Professional of the Year
  • Area Sales Professional of the Year
  • Sales Director of the Year
  • Sales Manager of the Year
  • Sales Operations Professional of the Year
  • Sales Enablement-Training Professional of the Year
  • Sales Representative of the Year
  • Channel-Partner Sales Professional of the Year
  • Franchise Sales Professional of the Year
  • Public Sector-Government Sales Professional of the Year
  • Corporate Large Accounts Professional of the Year
  • Pre-sales Professional of the Year
  • Business Development Professional of the Year
  • Customer Success Professional of the Year

Nominee's Full Name:

Nominee's Job Title:

Company Name:

City, State/Province, and Country where this nominee is based:

Select an Industry: (choose from this list)

In less than 650 words summarize the most important accomplishments of this nominated person in the past 12 months and how these may relate to any previous performance or industry norms. Conclude at the end the impact this nominee had on your organization.:

Summarize in a not more than 3 bulleted points why this nominee deserves recognition.:

Why enter? This section honors Sales Teams in organizations of all types, sizes and every industry from around the world.

Who Should Enter? Nominate your company's Sales Team from any city, country, or worldwide.

Prepare Your Answers For the following Qs:

Choose a category from below in which you are nominating a sales team:

  • Global Sales Team of the Year
  • National Sales Team of the Year
  • Regional Sales Team of the Year
  • Area Sales Team of the Year
  • Field Sales Team of the Year
  • Online Sales Team of the Year
  • Telesales Team of the Year
  • Sales Operations Team of the Year
  • Sales Support Team of the Year
  • Channel-Partner Team of the Year
  • Franchise Sales Team of the Year
  • Public Sector-Government Sales Team of the Year
  • Presales Team of the Year
  • Customer Success Team of the Year

Team Head's Full Name:

Team Head's current Title:

Company Name:

City, State/Province, and Country where this team is based:

Select an Industry: (choose from this list)

Full Names of other Members of the Team (separate each name with a comma):

In less than 650 words summarize the most important accomplishments of this nominated team in the past 12 months and how these may relate to any previous performance or industry norms. Conclude at the end the impact this team had on your organization.:

Summarize in a not more than 3 bulleted points why this nominee team deserves recognition.:

Why enter? This section honors Sales Departments in organizations of all types, sizes and from every industry around the world.

Who Should Enter? Nominate your Sales Department from any city, country, or worldwide.

Prepare Your Answers For the following Qs:

Department Head's Full Name:

Department Head's current Title:

Company Name:

City, State/Province, and Country where this department is based:

Select an Industry: (choose from this list)

Full Names of other key members only of this department (separate each name with a comma):

In less than 650 words summarize the most important accomplishments of this department in the past 12 months and how these may relate to any previous performance or industry norms. Conclude at the end the impact this department had on your organization.:

Summarize in a not more than 3 bulleted points why this department deserves recognition.:

Why enter? This section honors your company for one major achievement in sales. This achievement could be from any city, country, or worldwide.

Who Should Enter? Companies from all over the world that have had at least one major achievement in Sales in the past 12 months.

Eligibility Requirements: Highlight at least one major achievement in sales in the past 12 months.

Prepare Your Answers For the following Qs:

Select a category in which you want to nominate your company's sales achievement:

  • Sales Turnaround of the Year
  • Best use of Technology in Sales
  • Most Effective Sales Improvement Strategy of the Year
  • Sales Lead Generation Program & Online webinar of the Year
  • Outbound Marketing Program of the Year
  • Inbound Marketing Program of the Year
  • Best use of Social Media in Sales
  • Best Customer Survey Process of the Year
  • Best Deployment of the Year
  • White Paper or Research Report
  • Best Sales Website of the Year
  • Sales Process of the Year
  • Sales Enablement-Training Program of the Year
  • Innovation in Sales
  • Best Sales Incentives for Sales Professionals
  • Best Employer for Sales Professionals

Achievement Title (10 words or less):

Company Name:

City, State/Province, and Country for where this achievement is being nominated:

Select an Industry: (choose from this list)

Full Name's of people who made this achievement possible (separate each name with a comma):

In less than 650 words summarize the most important sales achievement of your company in the past 12 months and how this was made possible. Conclude at the end the impact this achievement had on your organization.:

Summarize in a not more than 3 bulleted points why your company deserves recognition.:

Why enter? This category recognizes Sales MVP (Most Valuable Professional) from organizations of all types, sizes and every industry from around the world.

Who Should Enter? Sales professionals from all over the world.

Prepare Your Answers For the following Qs:

Nominee's Full Name:

Nominee's Job Title:

Nominee's Job Level: (choose from this list)

Company Name:

City, State/Province, and Country where this nominee is based:

Select an Industry: (choose from this list)

In less than 650 words summarize the most important accomplishments of this nominated person in the past 12 months and how these may relate to any previous performance or industry norms. Conclude at the end the impact this nominee had on your organization.:

Summarize in a not more than 3 bulleted points why this nominee deserves recognition.:

Why enter? Sales Milestone is a major goal.

Who Should Enter? Sales professionals

Eligibility Requirements: At least one milestone in sales

Prepare Your Answers For the following Qs:

Select a category in which you want to nominate your company's sales milestone:

  • Sales Growth of the Year
  • Sales Collaboration of the Year
  • Sales Incentive of the Year
  • Customer Acquisition of the Year

Sales Milestone of the Year Title (in 10 or less words):

Company Name or Agency:

City, State/Province, and Country where this nominee is based:

Full Names of everyone who played a key role in this milestone (separate each name with a comma).:

In less than 650 words summarize the most important milestone of the year. Tell us the story behind how it all started, timelines, what efforts were made to reach success, and what was the result and conclusion.:

Summarize in a not more than 3 bulleted points why this milestone deserves recognition.:

Why enter? Champion of the Year could be a sales professional - your company's founder, your immediate boss or manager, colleague you work with at your job - simply that one sales person you believe truly deserves a trophy this year.

Who Should Enter? You tell us - Who would you nominate as the Sales Champion of the Year from your company?

Prepare Your Answers For the following Qs:

Nominee's Full Name:

Nominee's current Job Title:

Company Name or Agency:

City, State/Province, and Country where this nominee is based:

In less than 650 words summarize who the nominee is and why you believe he/she is a champion.:

Names and Job Titles of at least 4 people who will be attending the awards ceremony with the nominee to honor him/her with this award.:

2. Customer Service & Contact Center Awards section
 

Why enter? This section honors Customer Service or Contact Center individuals in organizations of all types, sizes and from every industry around the world.

Who Should Enter? Customer Service or Contact Center Individuals from any city, state, country, or worldwide.

Prepare Your Answers For the following Qs:

Select now a category in which you want to nominate a customer service individual:

  • Customer Service Leadership of the Year
  • Front-Line Customer Service Professional of the Year  
  • Back-Office Customer Service Professional of the Year
  • Customer Service Manager of the Year
  • Customer Service Professional of the Year
  • Young Customer Service Professional (age 30 years or less) of the Year
  • Contact Center Leadership of the Year
  • Contact Center Manager of the Year
  • Contact Center Professional of the Year

Nominee's Full Name:

Nominee's Job Title:

Company Name:

Number of Full Time Employees in this Company (worldwide) in the past 12 months:

City, State/Province, and Country where this nominee is based:

Select an Industry: (choose from this list)

In less than 650 words summarize the most important accomplishments of this nominated person in the past 12 months and how these may relate to any previous performance or industry norms. Conclude at the end the impact this nominee had on your organization.:

Summarize in a not more than 3 bulleted points why this nominee deserves recognition.:

Why enter? This section honors Customer Service & Contact Center Teams in organizations of all types, sizes and every industry from around the world.

Who Should Enter? Nominate Customer Service or Contact Center Teams from any city, country, or worldwide.

Prepare Your Answers For the following Qs:

Select now a category in which you want to nominate a customer service team:

  • Front-Line Customer Service Team of the Year
  • Back-Office Customer Service Team of the Year
  • Best Complaints Management Team of the Year
  • Best Operational Support Team of the Year
  • Best Quality Team of the Year
  • Best Resource Planning Team of the Year
  • Customer Service Complaints Team of the Year
  • Customer Service Management Team of the Year
  • Customer Service Training Team of the Year
  • Outsourcing Partnership of the Year
  • Recovery Situation Customer Service Team of the Year

Team Head's Full Name:

Team Head's current Title:

Company Name:

City, State/Province, and Country where this team is based:

Select an Industry: (choose from this list)

Full Names of other Members of the Team (separate each name with a comma):

In less than 650 words summarize the most important accomplishments of this nominated team in the past 12 months and how these may relate to any previous performance or industry norms. Conclude at the end the impact this team had on your organization.:

Summarize in a not more than 3 bulleted points why this nominee team deserves recognition.:

Select now a category in which you want to nominate this Customer Service or Contact Center Team:

Why enter? This section honors Customer Service & Contact Center Departments in organizations of all types, sizes and from every industry around the world.

Who Should Enter? Nominate your Customer Service or Contact Center Department from any city, country, or worldwide.

Prepare Your Answers For the following Qs:

Department Head's Full Name:

Department Head's current Title:

Company Name:

City, State/Province, and Country where this department is based:

Select an Industry: (choose from this list)

Full Names of other key members only of this department (separate each name with a comma):

In less than 650 words summarize the most important accomplishments of this department in the past 12 months and how these may relate to any previous performance or industry norms. Conclude at the end the impact this department had on your organization.:

Summarize in a not more than 3 bulleted points why this department deserves recognition.:

Why enter? This section honors your company for one major achievement in Customer Service & Contact Center. This achievement could be from any city, country, or worldwide.

Who Should Enter? Companies from all over the world that have had at least one major achievement in Sales in the past 12 months.

Eligibility Requirements: Highlight at least one major achievement in sales in the past 12 months.

Prepare Your Answers For the following Qs:

Select a category in which you want to nominate your company's Customer Service or Contact Center achievement:

  • Best Customer Service Website of the Year
  • Best implementation of Online Customer Service
  • Best Multi-channel Customer Service
  • Best use of Customer Insight for Customer Service
  • Best use of Social Media in Customer Service
  • Best use of Technology in Customer Service
  • Innovation in Customer Service
  • Innovation in Digital Transformation for Customer Service
  • Most Effective Customer Service Improvement Strategy
  • Most Effective Customer Service Learning & Development Program
  • Contact Center of the Year (Up to 100 Seats)
  • Contact Center of the Year (Over 100 Seats)  

Achievement Title (in 10 words or less):

Company Name:

City, State/Province, and Country for where this achievement is being nominated:

Select an Industry: (choose from this list)

Full Name's of people who made this achievement possible (separate each name with a comma):

In less than 650 words summarize this achievement. Conclude at the end the impact this achievement had on your organization.:

Why enter? Customer Service or Contact Center from companies/ organizations

Who Should Enter? Customer Service or Contact Center professionals from all over the world.

Prepare Your Answers For the following Qs:

Title (in 10 words or less):

Nominee's Full Name:

Nominee's current Job Title:

Company Name:

City, State/Province, and Country where this nominee is based:

Full Names of everyone who played a key role in this Achievement (separate each name with a comma).:

In less than 650 words summarize the most important accomplishments of this nominated person in the past 12 months and how these may relate to any previous performance or industry norms. Conclude at the end the impact this nominee had on your organization.:

Summarize in a not more than 3 bulleted points why this nominee deserves recognition.:

Why enter? Customer Service or Contact Center Milestone is a major goal of a company.

Who Should Enter? Companies from all over the world.

Eligibility Requirements: At least one milestone in Customer Service or Contact Center

Prepare Your Answers For the following Qs:

Customer Service or Contact Center Milestone of the Year Title (in 10 or less words):

Company Name or Agency:

City, State/Province, and Country where this nominee is based:

Full Names of everyone who played a key role in this milestone (separate each name with a comma).:

In less than 650 words summarize the most important milestone of the year. Tell us the story behind how it all started, timelines, what efforts were made to reach success, and what was the result and conclusion.:

Summarize in a not more than 3 bulleted points why this milestone deserves recognition.:

Why enter? Champion of the Year could be a Customer Service or Contact Center professional - your company's founder, your immediate boss or manager, colleague you work with at your job - simply that one Customer Service or Contact Center person you believe truly deserves a trophy this year.

Dinner seats are not refundable or cashable even if total of less than 5 people attend.

Who Should Enter? You tell us - Who would you nominate as the Customer Service or Contact Center Champion of the Year from your company?

Prepare Your Answers For the following Qs:

Nominee's Full Name:

Nominee's current Job Title:

Company Name or Agency:

City, State/Province, and Country where this nominee is based:

In less than 650 words summarize who the nominee is and why you believe he/she is a champion.:

Names and Job Titles of at least 4 people who will be attending the awards ceremony with the nominee to honor him/her with this award.:

3. New Product or Service, and Product Management/ Development Awards section
 

Why enter? This section recognizes new product, service, upgrades to existing product or service, and new innovations or innovative features added to existing products and services. All organizations in industries from all over the world are eligible to nominate one or more product or service that they have introduced or upgraded since January 1, 2015.

Who Should Enter? Every organization/manufacturer in the world that has introduced a new product or service, or plans to introduce a new product soon, or has upgraded an existing product or service.

Eligibility Requirements: New products and services released anywhere in the world since January 1 2015 are eligible to be nominated.

PREPARE YOUR ANSWERS FOR THE FOLLOWING

Select now a category in which you want to nominate your company's Customer Service or Contact Center achievement:

  • Best New Product or Service for Sales
  • Best New Product or Service for Customer Service
  • Best New Product or Service for Contact Center
  • Business Intelligence Product or Service
  • Cloud Computing/SaaS Product or Service for Sales
  • Cloud Computing/SaaS Product or Service for Customer Service
  • Cloud Computing/SaaS Product or Service for Contact Center
  • Collaboration Product or Service   
  • Customer Relationship Management Product or Service  
  • Inbound Marketing & Sales Software    
  • Incentive Management Solution
  • Integrated Communications Product or Service  
  • Interactive Voice Response Solution   
  • Sales Automation Solution   

Product/Service Model Name:

Company whose Product/Service is being nominated:

City, State/Province, and Country where this company is based:

Select an Industry: (choose from this list)

Is this a "Product", "Service", or Combination of Product + Service"?:

Date, Month, and Year till when this product announcement may be on embargo (applicable only if the product has not been made public yet):

Year in which this product/service was first introduced to the market:

Year in which this product/service was last upgraded or revised:

Version # that is being nominated:

Approximate number of users of this product/ service worldwide:

In less than 650 words summarize the most important features and benefits of this nominated product or service and any direct benefits these may have for users.:

Summarize in a not more than 3 bulleted points why this product or service deserves recognition.:

4. Sales and Service Enablement-Training, Consulting, and Outsourcing Awards section
 

Why enter? Being Updated

Who Should Enter? Being Updated

Prepare Your Answers For the following Qs:

Sales Enablement-Training Practice title (in 10 or less words):

Company Name:

City, State/Province, and Country where this company is based:

Full Names of CEO and other key Management members (separate each name with a comma):

In less than 650 words summarize the most important Sales Enablement-Training Practice accomplishments.:

Summarize in a not more than 3 bulleted points why this Sales Enablement-Training Practice deserves recognition.:

Why enter? Being Updated

Who Should Enter? Being Updated

Prepare Your Answers For the following Qs:

Sales Consulting Practice title (in 10 or less words):

Company Name:

City, State/Province, and Country where this company is based:

Full Names of CEO and other key Management members (separate each name with a comma):

In less than 650 words summarize the most important Sales Consulting Practice accomplishments.:

Summarize in a not more than 3 bulleted points why this Sales Consulting Practice deserves recognition.:

Why enter? Being Updated

Who Should Enter? Being Updated

Prepare Your Answers For the following Qs:

Sales Outsourcing Provider title (in 10 or less words):

Company Name:

City, State/Province, and Country where this company is based:

Full Names of CEO and other key Management members (separate each name with a comma):

In less than 650 words summarize the most important Sales Outsourcing Provider accomplishments.:

Summarize in a not more than 3 bulleted points why this Sales Outsourcing Provider deserves recognition.:

Why enter? Being Updated

Who Should Enter? Being Updated

Prepare Your Answers For the following Qs:

Customer Service or Contact Center Training Practice title (in 10 or less words):

Company Name:

City, State/Province, and Country where this company is based:

Full Names of CEO and other key Management members (separate each name with a comma):

In less than 650 words summarize the most important Customer Service or Contact Center Training Practice accomplishments.:

Summarize in a not more than 3 bulleted points why this Customer Service or Contact Center Training Practice deserves recognition.:

Why enter? Being Updated

Who Should Enter? Being Updated

Prepare Your Answers For the following Qs:

Customer Service or Contact Center Consulting Practice title (in 10 or less words):

Company Name:

City, State/Province, and Country where this company is based:

Full Names of CEO and other key Management members (separate each name with a comma):

In less than 650 words summarize the most important Customer Service or Contact Center Consulting Practice accomplishments.:

Summarize in a not more than 3 bulleted points why this Customer Service or Contact Center Consulting Practice deserves recognition.:

Why enter? Being Updated

Who Should Enter? Being Updated

Prepare Your Answers For the following Qs:

Customer Service or Contact Center Outsourcing Provider title (in 10 or less words):

Company Name:

City, State/Province, and Country where this company is based:

Full Names of CEO and other key Management members (separate each name with a comma):

In less than 650 words summarize the most important Customer Service or Contact Center Outsourcing Provider accomplishments.:

Summarize in a not more than 3 bulleted points why this Customer Service or Contact Center Outsourcing Provider deserves recognition.:

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